Several years ago, I settled a client’s case for $11.2 million.
She was a repeat client. The only reason I even got her first case, which turned out to be a legal malpractice case, was that her lawyer abandoned her in a dental malpractice case.
So I ended up with a malpractice case within a malpractice case. It didn’t have a ton of upside. But I wanted to help. She’d been wronged.
I had no way of knowing she’d end up with an 8-figure case five years after that first case. And I obviously wish she hadn’t because she had life-changing injuries from a serious wreck.
But I took great care of her as a client. I got her a great result in the first case. I stayed in touch. I helped her referrals.
And when she needed me again? We were there to help.
It’s hard to advertise a conference about 10x-ing your firm with stuff like this or sell a service for getting clients this way. But this is what works and will always work for getting the best cases: caring about your clients.
What do you think? Join the conversation with me on LinkedIn.

