We have 13 attorneys. I often get asked why we have so many.
The answer is simple. I think our clients deserve an attorney who knows them, knows their story and their injuries, and advocates for them.
This means keeping attorney caseloads manageable and not having support staff doing all the substantive work while the attorney acts as a rubber stamp on their work.
Support staff like paralegals and legal assistants play an important role. But they shouldn’t be the ones directing and pushing the case.
I’ve interviewed lawyers from high-volume firms for attorney positions where the lawyer has as many as 400-500 cases at their firm. I’ve had disgruntled clients of large national firms call and they’ve never spoken to a lawyer. Some don’t even know who their lawyer is.
Our average caseload per attorney is 42. Some have more. Some have less. It depends on the complexity of the cases the attorney handles and the work that needs to be done.
For example, an attorney handling a caseload of pre-suit car wreck cases can have more cases than an attorney who has a medical malpractice-heavy caseload.
Could we run a leaner operation so I make more money? Maybe. But that wouldn’t be good for our clients.
And at the end of the day, I truly think this setup is better for our bottom line in the long run.
Do you agree? Join the conversation with me on LinkedIn here.
